A CRM where you see every deal, every client and every next step

Import runs in two passes. First comes a dry run: the system parses your export and builds a report, but writes nothing to the database. You see how many deals and contacts will be created, which will be matched to existing records, which rows were skipped and which couldn't be parsed — with an error message for each. Only then does the live run start, and it links back to its dry run so you can compare the reports. Before running, you map the managers in your export to workspace users, so deals land with their owners right away.

No duplicates. Every imported row is tagged with a “source type + row key” pair, and that pair is unique. A re-run finds the existing record and marks it as matched instead of creating a copy. The same property lets you fix rows that failed to import and load them separately, without touching anything that has already migrated.

No, it's part of the product. Novofon is connected today: call log, call recordings, an in-browser softphone, and employee extensions synced with their profiles. A missed call automatically creates a deal and a “call back” task. You pay for call traffic directly to the carrier at its rates — we don't add a markup. A Beeline softphone is in development.

The cloud version is hosted in Russia. For companies that need full control over their data, there's a self-hosted option: the CRM is deployed in your own infrastructure, and you install updates on your own schedule. Pricing for self-hosted deployment is quoted separately.

We keep a readiness map on this page and don't hide it. Live now: pipelines and deals, tasks with overdue tracking, contacts and companies, 15 custom field types, comments with mentions, an inbox with Web Push, roles and permissions, import from amoCRM and vCard, and the Novofon softphone. In development: management reports, email and calendar, messengers as an inbound channel, and AI call monitoring. Items marked "in development" are not part of what the core plan promises.

$10 per user per month billed annually, $12 billed monthly; minimum of three seats. The price covers the whole CRM: pipelines, fields, tasks, permissions, import, forms and API. Two add-ons with their own running costs are billed separately: Communications at $28 per company per month, and AI Control at $17 per company plus AI minutes (still in development). Nothing else ever shows up on the bill.

No. When a workspace is created, it comes preloaded with role templates (owner, admin, manager, viewer) and a starter pipeline with its stages. Team members are invited by phone or email — if someone doesn't have an account yet, they get an email with a link and sign up themselves. No setup from scratch is needed before you start.

Yes. A pipeline can be made private with an explicit member list: then only its members, its creator and the workspace owner can see it. On top of that, a general rule applies: everything is denied by default, each operation requires its own permission, and a section simply disappears from the menu if you don't have access. And a role can never grant more permissions than the person configuring it has.

Mark a contact as spam and its open deals move to the spam stage (every pipeline has one), while the team gets a single summary notification instead of a dozen. The softphone also has its own blocklist: a call from a blocked number won't trigger a pop-up. Geo-based dialing rules stop outbound calls to restricted destinations before they ever reach the provider.

Yes — the whole product is built on a GraphQL API, and the interface uses exactly the same operations that are available to you. Website inquiries come in through a separate endpoint for forms. Permissions apply to the API too: each permission is named after its operation, so an integration physically can't do more than its account allows.

The product is built for sales teams of 5–12 people and runs comfortably for teams of up to 30. If you have more users or need SSO and an SLA, we'll quote that separately — get in touch and we'll discuss terms.